Hotel policy, reservation, cancellation and smoking policy and check-in / check-out times can be found on our website's policy page.
Sun Dek Beach House Policies
A 25% deposit of the total reservation cost, including taxes and fees, is required upon booking to confirm the reservation.
Rates and availability are subject to change until a deposit is made and booking is confirmed.
All rates are subject to Palm Beach County Sales Tax.
If you choose to pay with cash, you will be required pay the full amount of the suite, including taxes and fees upfront, or provide a credit card deposit of 25% of the balance due.
Our housekeeping staff work hard to assure you comfort.
Every day, tidy up service. Housekeepers empty trash, sweep floors, replace soiled towels placed on bathroom floor and make beds. If there are items on bed, housekeepers will not make the beds.
Every fourth day, housekeepers will do tidy up service and change linens.
Check-in is at 4:00pm
Check-In / Check-Out
Guests must be 25 or over to check in. All guests under the age of 25 must travel with an adult.
Guests must provide a valid ID and credit card to check-in.
All outstanding reservation costs, including taxes and fees, will be charged upon check-in.
Check-out is at 12:00 PM on the date of departure. Keys must be returned by 12:00 PM on the date of departure. In the event that it is found that the guest has not departed the property on the date of departure at the due time, then the guest will pay a penalty charge of one day's rental.
For guests arriving after 8PM, please contact us during our office hours at 561-732-2544 to advise us of your late arrival. We will provide you with all information needed to gain access to your suite.
The Guest agrees that the Company can charge additional fees to cover:
Non-return of keys
Damage to the Property or its equipment
Where loss or damage to the Property exceeds $500, the Company will bill the Guest for the shortfall, and the Guest agrees to pay within 14 days. In the event that the Guest fails to pay any such shortfall, the Company reserves the right to exercise any legal remedies to pursue the amount owed from the Guest. Where the Company finds damage or loss to the Property following the Guests departure that, in the view of the Company, constitutes malicious or wanton damage, the Company reserves the right to notify law enforcement authorities and prosecute, in addition to billing the Guest for the full amount of repair or replacement, and the Guest agrees to pay within 14 days.
Cancellation notices received 31 days or more prior to the arrival date will receive a full refund (excluding special offers, non-refundable, non-transferable reservations). Cancellation notices received 30 days or less from the arrival date, including reservations made within 30 days of the arrival date, will be charged 25% of the total reservation cost, including taxes and fees.
No refunds will be given for unfavorable weather, early departure, utility service interruption, construction, or maintenance issues.